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If you are having a problem with your Boditrax device or account, please use the contact us at the bottom of this page to report the issue. We will do our best to resolve the issue as quickly as possible.

When reporting a problem, please include the following information:

• Your name and email address
• Your Boditrax device serial number (if applicable)
• A detailed description of the problem you are experiencing
• Any steps you have already taken to try to resolve the problem

If you have any screenshots or videos that show the problem you are experiencing, please attach them to your contact form submission.

Once you have submitted the contact form, we will review your request and respond to you as soon as possible.

Thank you for your patience and understanding.

Additional tips for reporting a problem:

• Be as specific as possible when describing the problem you are experiencing.
• Include any error messages or codes that you are seeing.
• If you have tried any steps to resolve the problem, let us know what you have tried.
• If you have any screenshots or videos that show the problem you are experiencing, attach them to your contact form submission.

The more information you can provide, the better we will be able to help you resolve the issue.